The Challenge
Before implementing MedixSafe, the department relied on spin-dial safes and paper logs for narcotics tracking—tools that hadn’t kept up with the pace of modern EMS demands. This approach created several critical issues:
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Limited visibility into access history
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Manual, error-prone documentation
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Increased risk of non-compliance with DEA regulations
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Inefficient replenishment and inventory waste
“San Carlos lived on legacy solutions, which were minimalist in their offering. We were lacking in the modern age.”
— Division Chief Lucas Karth
The Solution
After evaluating several options, Division Chief Karth selected MedixSafe in combination with IntelliView, citing the system’s ease of use, innovation roadmap, and real-time tracking capabilities.
Key Deployments:
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12 Vehicle Safes for in-field access control
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1 Station Narcotics Safe with full digital chain-of-custody
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RFID Smart Shelving to monitor inventory in real time
These solutions empowered San Carlos Park Fire to streamline access, automate recordkeeping, and future-proof their narcotics security system.
“The goal behind all of this is to reduce the number of headaches and frustration.”
— Division Chief Lucas Karth
The Results
San Carlos Park Fire experienced measurable improvements immediately after deployment.
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Real-Time Accountability
Cloud-based logs track every access attempt—who, when, and how.
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DEA Compliance Simplified
Automatic recordkeeping and audit-ready documentation
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Efficiency Gains
Eliminated paper logs, freeing up administrative hours for fieldwork
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Data-Driven Inventory Control
Avoids over-ordering and ensures expired narcotics aren’t wasted
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Cost Savings
Reduced purchasing and eliminated unnecessary restocking
“MedixSafe has allowed us to save money by knowing exactly how much inventory we have at any given time. We’re only ordering what’s necessary and ensuring that no viable narcotics go to waste.”
— Division Chief Lucas Karth
Transforming EMS Operations for the Future
San Carlos Park Fire Protection & Rescue District’s deployment of MedixSafe and IntelliView has been a resounding success, bringing the department into the modern era of narcotics security, compliance, and operational strategy.
By leveraging state-of-the-art technology, the department has not only enhanced security protocols but also built a sustainable, scalable system to meet the needs of a growing community.
