MedixSafe vs. Knox

Don’t be confined to PIN or Badge access only. PINs and Badges are regularly shared among staff or lost. MedixSafe allows you to choose from Badge, PIN, Fingerprint, or combinations, so you can tailor authentication based on each safe requirement – all supported by lifetime* hardware warranty and unlimited live technical support.

Knox-vs-MedixSafe

How does MedixSafe Compare with Knox?

MedixSafe8 /month

Knox149 /month

Access & Authentication

Biometric Access (e.g. fingerprint)
MedixSafe offers the only FBI-certified biometric module - translating into the highest performance, security & reliability.
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Card/Badge Access
MedixSafe utilizes HID readers to provide the widest support for customers looking to use existing access cards to access their safes.
PIN Access
Mobile Credential
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Two-Factor Authentication
(e.g., Card + PIN)
Two-Person Authentication
OTP-based Remote Access
MedixSafe admins can provide one-time-password to end-user to open safe in the event of lost / stolen credentials. Works even if safe is not connected to the internet.
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Future-Proofing

Lifetime Hardware Warranty
All new MedixSafe safes have a end-to-end hardware warranty for all active customers.
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Technology Refresh Program
MedixSafe recognized with an EMS Innovation award for ability to upgrade customers existing safes.
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Performance Monitoring / Overall Reliability

Proactive Monitoring / Auto Issue Resolution
All safes are equipped with proactive 'SafeTech' monitoring - 24 x 7 both software and hardware parameters within each safe. When any issue discovered (i.e. missing user), SafeTech automatically triages and fixes the safe.
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Unlimited Live Technical Support
MedixSafe solution comes with live unlimited Technical Support for as long as you are active customer.
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Management & Ease of Use

Cloud-Based Admin Portal
Group-Based Access Control
Ideal for large deployments where individuals can be assigned to manage regions / groups of safes.
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Add/Remove Users Instantly
Any changes to end-users automatically updated to entire safe foot-print that are currently on-line (connected to internet). Any safes off-line will be automatically updated once within network connectivity.

Audit & Compliance

Real-Time Access Logs
Exportable Audit Trails
Chain of Custody (Item-Level)
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Door Alerting (Held/Forced Open)
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Temporary Remote Access
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Exportable Audit Trails

Scalability & Integration

Multi-Site Deployment Support
RFID/Inventory Integration
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API or Software Integration
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Data Security & Privacy

Banking-Grade Data Encryption
Banking Grade Encryption for Data (at rest and in transit)
Secure Credential Storage
Role-Based Access Control (RBAC)

Why teams choose MedixSafe over Knox

MedixSafe and Knox both make narcotics safes, but there are significant differences between the two solutionsBelow we lay out the reasons we hear from customers why they choose MedixSafe over Knox. 

  • Biometrics vs PIN / Badge

  • Two-Factor Authentication

  • Biometrics/ Badge or PIN

  • Safe Size Options

  • Warranty & Support

Biometrics vs PIN / Badge Access

Many organizations realize PIN or Badge access does not provide adequate securityPINs / Access Badges are often shared between employees, which compromises audit records used with the DEAAccess to each  MedixSafe can be customized based on access requirements: Biometrics, Badge, PIN/UserID 

Two-Factor Authentication

A number of Knox customers have chosen MedixSafe, as we can further enhance security by using combinations of “access credentials” – known as 2-factor authenticationAn example would be Badge + Fingerprint. MedixSafe has a further level of authentication protection often used for station safes where credentials from two individuals must be used in order to gain access to the safe. 

Biometrics for Station Safes/ Badge or PIN for Apparatus

EMS Agencies and Fire Departments are looking for a wholistic solution for both their stations and fleet. MedixSafe authentication flexibility allows customers to have biometrically enabled safes for the stations carrying more inventory while keeping access very simple for front line staff in their apparatus.    

Choice of Safe Size

MedixSafe has 6 standard safe sizes – ranging from compact vehicle safes to very large 2-compartment safesWe often hear this as a reason for switchingClick here to view our standard safe options.   

Hardware Warranty & Unlimited Live Technical Support

MedixSafe has the only hardware warranty that continues for as along as you are an active customerMost alternatives expire after 1 or 2 years. We offer live technical support for as long as you are an active customer.  We often hear our level of technical support is a differentiator for us as well.   

TESTIMONIALS

What our customers say

“With MedixSafe, I know exactly who accessed which safe and when. That level of control didn’t exist before—and now I wouldn’t go without it.”

“MedixSafe helped us reclaim hours each week. Instead of spending time counting supplies, our teams are out serving the community.”

“MedixSafe has allowed us to save money by knowing exactly how much inventory we have at any given time. We’re only ordering what’s necessary and ensuring that no viable narcotics go to waste.”

* must be an active customer in good standing on MedixSafe subscription service.

The comparisons and information presented on this page are based on publicly available data and sources believed to be accurate as of the date of publication. We make no guarantees regarding the current accuracy or completeness of the information. All product names, logos, and brands are the property of their respective owners. All company, product, and service names used are for identification and comparison purposes only. Use of these names, trademarks, and brands does not imply endorsement or affiliation. This analysis is intended to provide helpful, objective insights for consumers and is not sponsored by or affiliated with Knox or any of their associated brands.