How does MedixSafe Compare with other Solutions?

MedixSafe

8 /month

CompX

149 /month

Knox

149 /month

NarcBox

149 /month

MedixSafe

CompX

Knox

NarcBox

Access & Authentication

Biometric Access (e.g. fingerprint)
MedixSafe offers the only FBI-certified biometric module - translating into the highest performance, security & reliability.
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Card/Badge Access
MedixSafe utilizes HID readers to provide the widest support for customers looking to use existing access cards to access their safes.
PIN Access
Mobile Credential
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Two-Factor Authentication
(e.g., Card + PIN)
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Two-Person Authentication
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OTP-based Remote Access
MedixSafe admins can provide one-time-password to end-user to open safe in the event of lost / stolen credentials. Works even if safe is not connected to the internet.
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Future-Proofing

Lifetime Hardware Warranty
All new MedixSafe safes have a end-to-end hardware warranty for all active customers.
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Technology Refresh Program
MedixSafe recognized with an EMS Innovation award for ability to upgrade customers existing safes.
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Performance Monitoring / Overall Reliability

Proactive Monitoring / Auto Issue Resolution
All safes are equipped with proactive 'SafeTech' monitoring - 24 x 7 both software and hardware parameters within each safe. When any issue discovered (i.e. missing user), SafeTech automatically triages and fixes the safe.
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Unlimited Live Technical Support
MedixSafe solution comes with live unlimited Technical Support for as long as you are active customer.
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Management & Ease of Use

Cloud-Based Admin Portal
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Group-Based Access Control
Ideal for large deployments where individuals can be assigned to manage regions / groups of safes.
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Add/Remove Users Instantly
Any changes to end-users automatically updated to entire safe foot-print that are currently on-line (connected to internet). Any safes off-line will be automatically updated once within network connectivity.
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Audit & Compliance

Real-Time Access Logs
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Exportable Audit Trails
Chain of Custody (Item-Level)
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Door Alerting (Held/Forced Open)
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Temporary Remote Access
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Exportable Audit Trails

Scalability & Integration

Multi-Site Deployment Support
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RFID/Inventory Integration
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API or Software Integration
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Data Security & Privacy

Banking-Grade Data Encryption
Banking Grade Encryption for Data (at rest and in transit)
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Secure Credential Storage
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Role-Based Access Control (RBAC)
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Why teams choose MedixSafe

MedixSafe stands apart with FBI-certified biometrics, real-time cloud access, and rugged gauge constructione. While others rely on outdated PINs, costly batteries, or limited support, MedixSafe delivers airtight compliance, flexible authentication, and lifetime protection—trusted by the most demanding Fire & EMS teams.

  • Solution Architecture

  • Biometric vs PIN

  • Costly Batteries

  • Safe Size Options

  • Warranty & Support

Solution Architecture

The MedixSafe solution is a fully cloud-architected platformYour IT organization does not need to manage or maintain any infrastructureAll updates and future feature enhancements are automatically delivered to you through our software releasesIn 2024, we delivered incremental value in 6 separate software releases to customers including: 2-person authentication, UI/UX enhancements, new device firmware that detects customer network issues.   

Biometric vs PIN or Badge Access

Many organizations realize PIN or Badge access alone is not securePINs or Badges are often shared between employees, which compromises audit records used with the DEAAccess to each MedixSafe can be customized based on access requirements: Biometrics, Badge, PIN/UserID 

Batteries are expensive.

Safes that run on battery power, like CompX E-lock are extremely costly to replaceWe have examples of customers spending $10K+ year on batteries aloneThe MedixSafe solution leverages the power supplied by the vehicle – and we also offer a battery back-up in the case of sustained power outage. 

Choice of Safe Size

MedixSafe has 6 standard safe sizes – ranging from compact vehicle safes to very large 2-compartment safesWe often hear this as a reason for switching.  

Hardware Warranty & Unlimited Live Technical Support

MedixSafe has the only hardware warranty that continues for as along as you are an active customerMost alternatives expire after 1 or 2 years. We offer live technical support for as long as you are an active customer.  We often hear our level of technical support is a differentiator for us as well.   

TESTIMONIALS

What our customers say

“With MedixSafe, I know exactly who accessed which safe and when. That level of control didn’t exist before—and now I wouldn’t go without it.”

“MedixSafe helped us reclaim hours each week. Instead of spending time counting supplies, our teams are out serving the community.”

“MedixSafe has allowed us to save money by knowing exactly how much inventory we have at any given time. We’re only ordering what’s necessary and ensuring that no viable narcotics go to waste.”

* must be an active customer in good standing on MedixSafe subscription service.

The comparisons and information presented on this page are based on publicly available data and sources believed to be accurate as of the date of publication. We make no guarantees regarding the current accuracy or completeness of the information. All product names, logos, and brands are the property of their respective owners. All company, product, and service names used are for identification and comparison purposes only. Use of these names, trademarks, and brands does not imply endorsement or affiliation. This analysis is intended to provide helpful, objective insights for consumers and is not sponsored by or affiliated with CompX, NarcBox, Knox, or any of their associated brands.